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Affected Hardware: -


Our goal is to provide you with the most dependable and flexible hosting
infrastructure in the industry. To ensure the most reliable service, we are
planning a maintenance window which may temporarily affect your server(s).
Improvements made in a controllable and pro-active fashion will significantly
reduce the risk of unplanned incidents. We appreciate your patience as we make
these pro-active changes.

Window Start Date & Time (24h CST/CDT): Sept 20, 2012 23:00
Window End Date & Time (24h CST/CDT): Sept 21, 2012 03:00

Affected Hardware: -

The router dsr01.hstntx2 has recently experienced multiple crashes. Per the
vendor advice, we are conducting a scheduled maintenance to replace the
management module in order to reduce the risk of future impact to customer
traffic.  During this maintenance, all customer traffic will be gracefully
shifted over to the redundant device dsr02.hstntx2, and later normalizing
traffic paths back onto dsr01.hstntx2. During these changes, customers may
notice brief periods of packet loss or increased network latency.

Please let me know if there is anything that we can assist you with, or if you
have any questions. =)

Best Regards,


Monday, September 17, 2012

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